Contacting the Global Ethics Office
The Global Ethics Office serves as a guide and resource for ethical decision making based on the Wal-Mart Statement of Ethics. The office also provides associates with a confidential reporting system to raise ethics concerns by calling the Global Ethics Helpline. Customers, suppliers and supplier factory workers may also call the helpline by using a local phone number in more than 40 countries. Although Wal-Mart does not own, operate or manage any factories, the Global Ethics Office manages a formal process to immediately investigate any concern voiced by a factory employee and take corrective action through the Wal-Mart Ethical Standards Program.
Contact Us
If you have a question about the Statement of Ethics, need help with an ethical dilemma or need to raise an ethics concern, call the Global Ethics Helpline by selecting your country from the list below to find the local phone number.
Online
walmartethics.com
ethics@wal-mart.com
Mail:
Wal-Mart Stores, Inc.
Global Ethics Office
702 Southwest 8th Street,
Bentonville, AR
U.S.A.72716-0860
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Phone
*See dialing Instruction below.
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International Dialing Instructions
After you select a country in the above drop-down menu, the text below will appear if a direct access code is required. How to call using Direct Access Codes:
- Make sure that the phone you are calling from can dial international numbers. Many companies restrict international dialing from employees’ phones or require a specific access code to reach a line for making international calls.
- Dial the direct access code only. Do not dial any other numbers.
- When you reach an international operator, it will either be a live person or a recording. In either instance, you do not have to speak. You may dial the toll-free number to reach the Global Ethics Helpline. If a “1” is not listed before the area code, it is not required to make the call.
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